This pre-entry unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to: maintain personal knowledge of an establishment's products and services; and provide information to customers in the hospitality industry.
An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard. A Student ITP consists of Student Learning Material (SLM) and a Student Assessment (SA).
