Schools/Providers Individual Training Pack – Student

14469: Provide customers with information about an establishment in the hospitality industry

NAV Code: ITP14469SPS

This pre-entry unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to: maintain personal knowledge of an establishment's products and services; and provide information to customers in the hospitality industry.

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard. A Student ITP consists of Student Learning Material (SLM) and a Student Assessment (SA).

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