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11941: Establish and maintain positive customer service interactions in a retail environment
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11941: Establish and maintain positive customer service interactions in a retail environment
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11938: Assist customers to select goods and/or services
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11938: Assist customers to select goods and/or services
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11938: Assist customers to select goods and/or services
Schools/Providers Student Assessment
11815: Answer customer enquiries on the telephone in a wide range of contexts
$4.00
Schools/Providers Student Assessment
11818: Demonstrate and apply product and/or service knowledge
$4.00
Schools/Providers Student Learning Material
11818: Demonstrate and apply product and/or service knowledge
$7.24
Schools/Providers Individual Training Pack – Student
11818: Demonstrate and apply product and/or service knowledge
$8.66
Schools/Providers Student Learning Material
11938: Assist customers to select goods and/or services
$15.09
Schools/Providers Individual Training Pack – Student
11938: Assist customers to select goods and/or services
$15.44
Schools/Providers Individual Training Pack – Student
11941: Establish and maintain positive customer service interactions in a retail environment
$13.80
Schools/Providers Student Assessment
11941: Establish and maintain positive customer service interactions in a retail environment
$4.00
Schools/Providers Student Learning Material
11941: Establish and maintain positive customer service interactions in a retail environment
$12.60
Schools/Providers Student Assessment
11951: Present goods for sale in a retail or distribution environment
$4.00
Schools/Providers Student Learning Material
11968: Demonstrate and apply knowledge of legislation applicable to sale of goods and services
$11.89
Schools/Providers Student Assessment
11968: Demonstrate and apply knowledge of legislation applicable to sale of goods and services
$4.00
Schools/Providers Student Learning Material
11971: Use safe work practices in a retail environment under supervision
$14.54
Schools/Providers Student Assessment
11971: Use safe work practices in a retail environment under supervision
$4.00
Schools/Providers Individual Training Pack – Student
11971: Use safe work practices in a retail environment under supervision
$15.92
Schools/Providers Student Learning Material
11972: Move goods manually and record stock movement in a retail or distribution environment
$9.84
Schools/Providers Individual Training Pack – Student
11972: Move goods manually and record stock movement in a retail or distribution environment
$11.41
Schools/Providers Student Assessment
11972: Move goods manually and record stock movement in a retail or distribution environment
$4.00
Schools/Providers Student Assessment
11973: Demonstrate knowledge of loss prevention techniques in a distribution facility
$4.00
Schools/Providers Student Learning Material
11973: Demonstrate knowledge of loss prevention techniques in a distribution facility
$7.82
Schools/Providers Individual Training Pack – Student
11973: Demonstrate knowledge of loss prevention techniques in a distribution facility
$9.57
Schools/Providers Student Assessment
12003: Demonstrate knowledge of buying processes in a retail or distribution environment
$4.00
Schools/Providers Student Learning Material
12003: Demonstrate knowledge of buying processes in a retail or distribution environment
$14.94
Schools/Providers Student Learning Material
12003: DKO buying processes in a retail or distribution environment
$14.54
Schools/Provider Blended Individual Training Pack
13271: Cook food items by frying – Blended Online Ed1
$12.50