Noel Leemings Discovering Passionate Experts

NAV Code: ITPNLPESSPS

An Individual Training Pack (ITP) is a collection of ServiceIQ resources for a single unit standard. A Student ITP consists of Student Learning Material (SLM) and a Student Assessment (SA).
NOTE: Your School must have Consent to Assess & its own accredited assessor/s to purchase the resources via the ServiceIQ Shop. If you do not, please complete the Gateway Student Registration Form (https://www.serviceiq.org.nz/schools/gateway-training/gateway) & send to schools@serviceiq.org.nz

Items included in this pack:

Product Type	Product Title
Assessments	9681: Contribute within a team or group which has an objective
	11817: Serve customers face to face in a wide range of contexts
	27927: Apply health, safety and security practices to service delivery operations
	27929: Apply standard operating procedures and code of conduct to a work role in a service del...
Learning Material	11817: Serve customers face to face in a wide range of contexts
	9681: Contribute within a team or group which has an objective
	27927: Apply health, safety and security practices to service delivery operations
	27929: Apply standard operating procedures and code of conduct to a work role in a service del...
	11097: Listen actively to gain information in an interactive situation