Schools/Providers Student Learning Material

62: Maintain personal presentation and a positive attitude in a workplace involving customer contact

NAV Code: ITP62SLM

This unit standard is for those people working in positions involving customer contact. People credited with this unit standard are able to: describe personal hygiene and presentation requirements for a workplace involving customer contact; describe factors that project a positive attitude; present a positive image; and maintain personal presentation and a positive attitude in a workplace involving customer contact.

This Student Learning Material (SLM) is a workbook, that includes learning material and activities which help a student prepare for assessment against the unit standard.

Unit Standard(s) details:
Unit Title Unit No Credits Level
00062 : Maintain personal presentation and a positive attitude in a workplace involving customer contact : Version = 9 00062 3 2
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