People credited with this unit standard are able to: define and describe culture in the context of the tourism industry; apply cross-cultural communication skills with visitors to Aotearoa New Zealand; demonstrate knowledge methods applied to raise service levels to visitors from other cultures.
A Student Assessment (SA) is an assessment for an individual unit standard. The student completes the tasks outlined in the SA. Once an SA has been completed, it must be assessed by a registered assessor. Note: for every SA there is a corresponding Tutor Assessment Guide (TAG) which guides the assessor when assessing the evidence. The TAG will be available for download once you have purchased the SA.