This entry-level unit standard is for people who handle cash transactions or prepare accounts for payment in the hospitality, retail or travel and tourism sectors. This unit standard will be assessed in a service delivery context and relates to the methods and techniques used to handle payment transactions for customers at a basic level in a hospitality, retail or travel and tourism workplace.
This Individual Training Pack (ITP) is a collection of ServiceIQ resources. It consists of:
- Student Learning Material (Printed)
- Student Assessment (Printed)
- Tutor Assessment Guide (Digital PDF).
All printed items will be couriered out and you can access the digital files via the ‘Downloadable products area’ within your ServiceIQ shop account.