Schools/Provider Blended Individual Training Pack

18226: Apply cross-cultural communication for the tourism industry – Blended Online Pack Ed1

NAV Code: ITP18226BSPS

 

People credited with this unit standard are able to: define and describe culture in the context of the tourism industry; apply cross-cultural communication skills with visitors to Aotearoa New Zealand; demonstrate knowledge methods applied to raise service levels to visitors from other cultures.

This blended online pack includes:

  • Online Student Learning Material
    Your student accesses this via ServiceIQ's eLearning platform. Note that online learning material will expire 12 months from when you allocated it to the student.
  • Printed Student Assessment
    This assessment is a printed document that will be couriered out to you.
  • Digital Supporting Documents
    The digital files will be available from the ‘Downloadable products area’ within your ServiceIQ shop account. For a full list of what is included in the pack see the table below.  The activity book PDF is not interactive and is intended to be printed.

Please note: The use of our online and blended resources does not change your requirement to meet all the conditions of your consent to assess, including taking all steps to ensure validity of assessment. This means that these resources are not intended or suitable for full distance delivery.

While the resources have been designed to be flexible and support a style of delivery suitable for your students, and this may include a distance element, students will need to be supported with some face to face delivery. Please contact us if you would like advice on how to deliver these products.

Note that this product can only be used by schools and providers. 

Items included in this pack:


Product Type Product Title
Assessments 18226: Apply cross-cultural communication for the tourism industry
Online Learning Material 18226: Apply cross-cultural communication for the tourism industry
Other Blended Training Packs Quick Guide
18226: Apply cross-cultural communication for the tourism industry - Activity Book
18226: Apply cross-cultural communication for the tourism industry - Activity Answers
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