This pre-entry unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to: maintain personal knowledge of an establishment's products and services; and provide information to customers in the hospitality industry.
A Student Assessment (SA) is an assessment for an individual unit standard. The student completes the tasks outlined in the SA. Once an SA has been completed, it must be assessed by a registered assessor.
Note: for every SA there is a corresponding Tutor Assessment Guide (TAG) which guides the assessor when assessing the evidence. The TAG will be available for download once you have purchased the SA.